The invention of mobile devices has changed a lot of people?s lives today. It has also influenced how companies go about with their business. Distance, which was a main concern many decades ago, has now been bridged using mobile telecommunication devices. With this, you must remember that using cell phones require some responsibility and cellular phone services don?t come for free.
Cellular Phone Perks
Cell phone makers and telecom operators know that everybody wants the ability to communicate regardless of time and location. For this reason, they create several products and services that people can?t say no to. Big networks usually bundle their services together with other services like high-speed internet and cable television so consumers will get more than just one product with them. For some, this can mean great discounts. However, other people see this only as an unnecessary expense. With some companies, you can even choose many perks and freebies together with your postpaid plan, which sounds too good to be true. Freebies and promotions can also include free calls and SMS credits to different networks for prepaid users. While mobile companies say this is just a way of letting their customers know that they value them, people suspect that this is just a cover up and the real reason is that companies just want more opportunities to charge their customers for services.
A Way To Get In Touch or A Cause For Distraction?
Mobile devices allow people in the same company to contact one another if they need to. Some companies even equip their important team members with a company cell phone so they can be contacted easily even after office hours. However, cell phones are also a source of distraction during work hours. According to studies, many employees who bring their cell phones at the workplace do so for personal reasons like answering personal phone calls, social networking and playing games. These can decrease their work output and efficiency.
Customer Availability Can Be Abused
Companies can use their mobile phones so they can keep in touch with their consumers easily. Details and information that are important both to the customer and the company can now be disseminated easier thanks to these devices. People can voice out concerns because all personnel can be reached through mobile phones. However, since customers have access to their mobile phone numbers, they can choose to call company employees even after they get off work, which can be inconvenient for employees. Consumers are also braver when it comes to harassing company employees because of the anonymity. Also, handing out your company?s mobile number increases the chances of your number being given to other companies that have nothing to do with your business.
You should read up on the different freebies and promotions mobile operators and manufacturers are offering to valued consumers. Mobile phones are certainly a vital component to any business that wants to grow. But although cell phones evolve and become more important, you must never forget the cost and disadvantages of their use.
About The Author: Matthew is a frequent public speaker and expert. He enjoys keeping up on the latest industry news, learning & writing about recarga vivo, and spending time with his dog. You can find more of his writing on the author?s profile page.
Source: http://articledevlist.com/2012/09/15/5-takeaways-that-i-learned-about-phones/
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